Scans

[Baffled77]

Where do I find my scans on my computer.  I'm using an Envy 6452e and a Microsoft surface

[Meghana_10]

@Baffled77, Welcome to the HP Support Community. 

Thanks for reaching out about your query regarding the HP Envy 6452e.

We're thrilled to have the opportunity to assist you and provide a solution. We hope our assistance has been helpful! 

When using your HP ENVY 6452e printer with a Microsoft Surface, your scanned documents are typically saved to a default location on your computer. Here’s how you can find your scans:

Check Default Scanning Locations

1. Documents Folder:

   • By default, scanned files are often saved in the "Documents" folder under a subfolder named "Scanned Documents" or simply "Scans."

2. HP Smart App:

   • If you are using the HP Smart app to perform scans, you can usually find the scanned files in the HP Smart app which might have a specific directory set up for saved files.
   • Open the HP Smart app, navigate to the "View & Print" section, where it shows recent scanned documents or images.

Verify Scan Settings

1. Open HP Smart App:

   • Launch the HP Smart app on your Microsoft Surface. This is a user-friendly app that facilitates scanning, printing, and other functions.

2. Access Scan Settings:

   • Click on the "Scan" option. Here, you should find an option to view or modify the destination folder for your scans. Verify and adjust if necessary.

3. Check Scan Notifications:

   • After a scan is completed, the HP Smart app often shows a notification or dialog box indicating where the file has been saved.

Change Scan to Destination (if needed)

1. Open HP Smart App:

   • Go to the Scan section.

2. Change Save Location:

   • Before scanning, look for settings or options that allow you to choose or change where you want your scanned files to be saved. Choose a convenient location for easy access.

I hope this helps!

Take care and have an amazing day! 

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Regards,

Meghana