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Note: From May 1, 2024, the HP Scan and Capture app will no longer be available (retired) in the Microsoft Store and HP will not release any further app updates. Alternatively, you can download HP Smart from the Microsoft Store. For more information on how to set up your printer using the HP Smart app, go to HP printer setup (HP Smart app).
Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
We would like to share some of the most frequently asked questions about HP Solution Center not working : Adobe Flash Player Error and Unable to Scan.
HP Recommended
HP LaserJet M1120 Multifunction Printer
macOS 12.0 Monterey

Hello,

 

I have this problem with scanning:

 

I have on my MacBook macOS 12.3. and have old printer HP LaserJet M1120 MFP. Printing is OK. But I need to scen documents to my macbook. But I can find scenner in every systems (Mac system print and HP Smart is same problem)

 

What can I do? Because I can't downgrade my OS. Last update of HP systems what can I find is only to OS 11.

 

Thank you

A.

3 REPLIES 3
HP Recommended

@Adéla

Thank you for posting on the HP Support Community.
 

Don't worry as I'll be glad to help, to provide an accurate resolution, I need a few more details:

  • Are you getting an error message?
  • Did you add Bonjour Multifunction?
  • Have you tried updating the HP smart app to the latest version?

I did go through the driver page for this printer: HP LaserJet M1120 Multifunction Printer and found a full feature driver. Click here to download the full software solution. And, also you can try the HP easy scan app: HP Easy Scan

 

Hope this helps! Keep me posted for further assistance.
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

ECHO_LAKE
I am an HP Employee

HP Recommended

Full feature driver not working, it is for lates version, not for my. I can't install it.

And in HP easy Scan I can't found in list my HP LaserJetM1120 MFP.

 

Sorry, but your comment not help me.

Thank you anyway

 

 

HP Recommended

@Adéla

Thank you for posting back. 

 

Let's try this link

The recommended solution for this device is HP Smart.  Which is available in the macOS App Store.

 

Hope this helps! Keep me posted for further assistance.
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

ECHO_LAKE
I am an HP Employee

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