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HP Recommended
HP Envy 7640
macOS 10.13 High Sierra

I am setting up my HP Envy 7640 to FAX.  There is an answering machine on the same line.  Instructions say to use a phone wire with 2 wire leads.  I needed a longer phone wire to connect my answer machine to the printer and the only ones I could find have 4 wire leads.  Can I use that to connect the answering machine to the printer?

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

@carol1112

 

Thanks for taking an interest in the HP Support Forums After reading your post I see that you want to know if you can setup the fax with four wire leads. I will be a delight to assist you here.

Superb analysis and brilliant diagnosis of the issue before posting. 🙂  Kudos to you on that score.:)

 

You can only use a cord with connectors that have two wire leads, not four.

 

Refer this HP Document for more assistance to setup Fax :- https://hp.care/2L6GKhc

 

Let me know if that helps.

Cheers.

Sandytechy20
I am an HP Employee

View solution in original post

3 REPLIES 3
HP Recommended

@carol1112

 

Thanks for taking an interest in the HP Support Forums After reading your post I see that you want to know if you can setup the fax with four wire leads. I will be a delight to assist you here.

Superb analysis and brilliant diagnosis of the issue before posting. 🙂  Kudos to you on that score.:)

 

You can only use a cord with connectors that have two wire leads, not four.

 

Refer this HP Document for more assistance to setup Fax :- https://hp.care/2L6GKhc

 

Let me know if that helps.

Cheers.

Sandytechy20
I am an HP Employee

HP Recommended

Thank you so much for affirming what I needed to know.  I need a two wire connector to attach my answering machine to the HP printer.  

HP Recommended

@carol1112

 

Thanks for the reply.

I appreciate your time and effort.

 

Good to know that my post was helpful and answered your question.

Feel free to contact us in feature if you need any assistance in feature.

 

Cheers.

 

 

Sandytechy20
I am an HP Employee

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