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Note: From May 1, 2024, the HP Scan and Capture app will no longer be available (retired) in the Microsoft Store and HP will not release any further app updates. Alternatively, you can download HP Smart from the Microsoft Store. For more information on how to set up your printer using the HP Smart app, go to HP printer setup (HP Smart app).
Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
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HP Recommended
HP OfficeJet 5255 All-in-One Printer
Microsoft Windows 11

When I go to scan a document  in certain software applications  I'm presented with a long list of paper sizes to choose from.  Is there a way I can set a default to scan from the "document feeder" on letter size 8 1/2 x 11 paper?  It would make scanning several documents easier if I didn't have to choose those options every time I needed to scam something. I know I can scan the document using the scan feature in HP Smart, but that would be an extra step instead of being able to scan directly into certain other software applications..

1 REPLY 1
HP Recommended

Hi @LADYJANCO,

 

Welcome to The HP Support Community.  

 

Thank you for posting your query, I will be glad to help you.

 

I understand you want to set the default paper size and automatic document feeder (ADF) for your HP OfficeJet 5255 All-In-One Printer on Windows 11, follow these steps:

 

Step 1: Open the Printers & Scanners Settings

  1. Press Win + I to open the Settings app.
  2. Go to Devices.
  3. Click on Printers & Scanners.

Step 2: Select Your Printer

  1. Find and click on your HP OfficeJet 5255 from the list of printers.
  2. Click on Manage.

Step 3: Configure the Printer Preferences

  1. Click on Scanner Actions or Scanning Preferences. This might also be labeled as Printer Properties depending on your printer model.
  2. Under the Preferences or Advanced tab, look for options related to paper size and source.

Step 4: Set Default Paper Size and Source

  1. In the scanning preferences window, look for the option to select the default paper size. Choose Letter 8.5 x 11.
  2. Set the default source to Document Feeder.

Step 5: Save Settings

  1. Click Apply or OK to save the settings.

Step 6: Set Defaults in Software Applications

For some applications, you might need to set the default scanning preferences within the software itself. Here’s how you can do it in a few common applications:

In Adobe Acrobat:

  1. Open Adobe Acrobat.
  2. Go to File > Create > PDF from Scanner.
  3. Select Custom Scan.
  4. Click on Options and set the paper size to Letter 8.5 x 11 and the source to Document Feeder.
  5. Save these settings as default.

In Windows Fax and Scan:

  1. Open Windows Fax and Scan.
  2. Click on New Scan.
  3. In the Scan dialog box, choose the Profile as Documents.
  4. Set the Paper size to Letter 8.5 x 11 and the Source to Feeder.
  5. Click Save Profile.

Refer to this document: HP OfficeJet 5255 All-in-One Printer User manual

 

I hope this helps. 

 

Take care and have a good day.

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. 


A_Gayathri
HP Support Community Administrator.
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