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Note: From May 1, 2024, the HP Scan and Capture app will no longer be available (retired) in the Microsoft Store and HP will not release any further app updates. Alternatively, you can download HP Smart from the Microsoft Store. For more information on how to set up your printer using the HP Smart app, go to HP printer setup (HP Smart app).
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‎01-13-2020 02:59 AM

HP Recommended
Product: HP Envy 4520

How do I set up my scanner so it scans at 300 dpi

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1 REPLY 1

‎01-13-2020 06:30 PM

HP Recommended

Hi,

Thanks for using the HP Support Community.

Can you download and install the FULL featured printer software from HP for your operating system:


The following resource will help you :
https://support.hp.com/in-en/drivers

Key in your printer model, Operating System and download & install the FULL feature software.

Once you have downloaded and installed the FULL feature software, you will be able to print and scan.

 

Start up the HP Scan after the software installation.

 

Under Scan, go to "More" > Image > Resolution and select the resolution to 300.

 

Scan extended Source and then More.jpg

 

Scan extended resolution.jpg

 

These resources will also be useful:

HP Envy 4520 Download and install software and connect with USB connection- Part 1

HP Envy 4520 Convert a USB connected printer to Wireless Connection – Part 2

 

Hope that helps.

I am an HP Employee. Although I am speaking for myself and not for HP.
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