• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Seize the moment! nominate yourself or a tech enthusiast you admire & join the HP Community Experts!
Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
We would like to share some of the most frequently asked questions about HP Solution Center not working : Adobe Flash Player Error and Unable to Scan.
Locked

‎02-05-2025 11:52 AM

HP Recommended
Product: HP ScanJet Enterprise Flow N6600 fnw1
Operating System: Microsoft Windows 10 (64-bit)

Hello Community,

We have a few of the HP ScanJet Enterprise Flow N6600's and all of the them are having the same issue. When we are saving scans and the file name is the same we would like to be prompted if the name is the same. We don't want to "Overwrite" the old file. Problem is, no matter which setting we choose it never prompts us to change the name. It just Overwrites the file with the same name every time. (Image below).

If someone could help me figure out why this is happening it would be much appreciated

Thank you 

Matthew B

 

HP Settings.jpg 

 

Category:
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.