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Note: From May 1, 2024, the HP Scan and Capture app will no longer be available (retired) in the Microsoft Store and HP will not release any further app updates. Alternatively, you can download HP Smart from the Microsoft Store. For more information on how to set up your printer using the HP Smart app, go to HP printer setup (HP Smart app).
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HP Recommended
Officejet 8600
Microsoft Windows 10 (64-bit)

I need to go back and get a fax from previous time (possibly over 30 days) The problem is everything from test pages and fax logs always come up with  a time of 00-00-00 00:00AM?

 

I have tried setup, tools, and everything else it seems. I can not seem to find any place that sets the time or the date?

 

Thanks Bruce

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

brucefl

 

It's done using the printer's touch screen.

 

On the top of that screen, it shows a data and time.  Touch the top of the screen.

 

Then, another screen will open saying Set date -- with scroll widgets you can use.

 

Press Next and continue through the screens.

Good Luck



I am a volunteer and I do not work for, nor represent, HP

View solution in original post

3 REPLIES 3
HP Recommended

brucefl

 

It's done using the printer's touch screen.

 

On the top of that screen, it shows a data and time.  Touch the top of the screen.

 

Then, another screen will open saying Set date -- with scroll widgets you can use.

 

Press Next and continue through the screens.

Good Luck



I am a volunteer and I do not work for, nor represent, HP
HP Recommended

I see no date and time, on the very top it shows web (something) then wireless , eco, colors.

Below is scan , printup, setup,

left arrow, copy, scan, fax,

right arrow auto answer, discover.

I have gone under setup,

tried fax setup and can not find a date/time?

From the touch screen?

Thanks Bruce

HP Recommended

Thanks for the help, found it under preferences

Set the date and time
  1. On the control panel, touch the Right Arrow ( ), and then touch Setup ( ).
  2. Touch the Down Arrow ( ), and then touch Preferences .
  3. Touch Date and Time: , and then touch the Up and Down Arrows ( ) to set the month, day, and year.
  4. Touch Done , and then touch the Return Arrow ( ) to return to the Preferences menu.

Sometimes after all these years of computers and pringers one can feel a little stupid lol 🙂

thanks again

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