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Note: From May 1, 2024, the HP Scan and Capture app will no longer be available (retired) in the Microsoft Store and HP will not release any further app updates. Alternatively, you can download HP Smart from the Microsoft Store. For more information on how to set up your printer using the HP Smart app, go to HP printer setup (HP Smart app).
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HP Recommended
HP OfficeJet Pro 9010 All-in-One Printer

Cant set up scan to network folder on a MacBook using OS 13 

 

 

1 REPLY 1
HP Recommended

Hi @I2R-2001

 

Welcome to HP Support Community.  


Thank you for posting your query, I will be glad to help you.

 

I can offer some general instructions for setting up the scan-to-network folder feature on an HP OfficeJet Pro 9010 All-In-One Printer using a Mac.

 

  1. Ensure that your printer and Mac are connected to the same network.
  2. Open a web browser on your Mac and enter the IP address of your printer in the address bar. You can find the IP address by accessing the printer's control panel or by printing a network configuration page.
  3. The printer's web interface should open. Navigate to the Scan or Scan to Network folder settings. The exact location may vary depending on the printer's firmware version, but it's usually found under the Scan or Scan Settings menu.
  4. In the Scan to Network folder settings, you'll typically find options to configure the destination folder path, username, and password for accessing the network folder. Enter the appropriate details based on your network folder setup.
  5. Save the settings, and the printer should now be configured to scan to the network folder.
  6. To initiate a scan, place the document on the scanner glass or into the automatic document feeder (ADF) on your printer.
  7. On your Mac, open the scanning software or application that you prefer to use. You can try using the "HP Easy Scan" app, which is available for download from the Mac App Store.
  8. Within the scanning software, select the option to scan from the connected HP OfficeJet Pro 9010 printer.
  9. Choose the desired scan settings, such as color, resolution, and file format.
  10. Start the scan, and the scanned document should be saved to the configured network folder.

 

I hope this helps. 


Take care and have a good day.

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

 

Alden4
HP Support

Raj_05
HP Support Community Moderator
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