• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Note: From May 1, 2024, the HP Scan and Capture app will no longer be available (retired) in the Microsoft Store and HP will not release any further app updates. Alternatively, you can download HP Smart from the Microsoft Store. For more information on how to set up your printer using the HP Smart app, go to HP printer setup (HP Smart app).
Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
We would like to share some of the most frequently asked questions about HP Solution Center not working : Adobe Flash Player Error and Unable to Scan.
Locked

‎09-03-2021 09:26 AM

HP Recommended
Product: HP envy 6032
Operating System: iOS

Is it possible to scan slides with the above printer, if so where can I buy a print?film holder please?

thanks

1 person had the same question
1 ACCEPTED SOLUTION

Accepted Solutions

‎09-03-2021 10:36 AM

HP Recommended

@SLH333 

 

Welcome to the HP Community.

 

This is a printer that can scan documents and photos.

The mechanism for scanning slides (in a real scanner) includes a back light that is not present on a printer.

The back light shines a light through the slide / negative so it can be scanned.

Printers do not have a back light necessary to scan slides and negatives.

 

I've not heard back from anyone who has tried the following - the method has been around for a long time.

 

How-To: Turn Slides and Negatives Into Digital Photos 

 

HP Printer Home Page - References and Resources – Learn about your Printer  - Solve Problems

 “Things that are your printer”

NOTE:  Content depends on device type and Operating System

Categories:  Alerts, Access to the Print and Scan Doctor (Windows), Warranty Check, HP Drivers / Software / Firmware Updates, How-to Videos, Bulletins/Notices, Lots of How-to Documents, Troubleshooting, Manuals > User Guides, Product Information (Specifications), more

When the website support page opens, Select (as available) a Category > Topic > Subtopic

HP ENVY 6032 All-In-One Printer 

 

Thank you for participating in the HP Community.

The Community is a separate wing of the HP website - We are not an HP business group.

Our Community is comprised of volunteers - people who own and use HP devices.

Click Thumbs Up to say Thank You.

Question / Concern Answered, Click "Accept as Solution"

Dragon-Fur

View solution in original post

Was this reply helpful? Yes No
3 REPLIES 3

‎09-03-2021 10:36 AM

HP Recommended

@SLH333 

 

Welcome to the HP Community.

 

This is a printer that can scan documents and photos.

The mechanism for scanning slides (in a real scanner) includes a back light that is not present on a printer.

The back light shines a light through the slide / negative so it can be scanned.

Printers do not have a back light necessary to scan slides and negatives.

 

I've not heard back from anyone who has tried the following - the method has been around for a long time.

 

How-To: Turn Slides and Negatives Into Digital Photos 

 

HP Printer Home Page - References and Resources – Learn about your Printer  - Solve Problems

 “Things that are your printer”

NOTE:  Content depends on device type and Operating System

Categories:  Alerts, Access to the Print and Scan Doctor (Windows), Warranty Check, HP Drivers / Software / Firmware Updates, How-to Videos, Bulletins/Notices, Lots of How-to Documents, Troubleshooting, Manuals > User Guides, Product Information (Specifications), more

When the website support page opens, Select (as available) a Category > Topic > Subtopic

HP ENVY 6032 All-In-One Printer 

 

Thank you for participating in the HP Community.

The Community is a separate wing of the HP website - We are not an HP business group.

Our Community is comprised of volunteers - people who own and use HP devices.

Click Thumbs Up to say Thank You.

Question / Concern Answered, Click "Accept as Solution"

Dragon-Fur

Was this reply helpful? Yes No

‎09-03-2021 10:41 AM

HP Recommended

Thanks for your answer, however, my old Epsom did scan film and slides, unfortunately I chose to upgrade my printer to this one. Looks like I will have to sell this and get an Epsom again. Thanks again 

Was this reply helpful? Yes No

‎09-03-2021 10:53 AM

HP Recommended

@SLH333 

 

You are welcome.

The capability is a specialty - HP manufactures and sells scanners built for the purpose.

Yes, Epson makes fine products, too.

Good Luck.

 

Thank you for participating in the HP Community.

The Community is a separate wing of the HP website - We are not an HP business group.

Our Community is comprised of volunteers - people who own and use HP devices.

Click Thumbs Up to say Thank You.

Question / Concern Answered, Click "Accept as Solution"

Dragon-Fur

Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.