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Note: From May 1, 2024, the HP Scan and Capture app will no longer be available (retired) in the Microsoft Store and HP will not release any further app updates. Alternatively, you can download HP Smart from the Microsoft Store. For more information on how to set up your printer using the HP Smart app, go to HP printer setup (HP Smart app).
Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
We would like to share some of the most frequently asked questions about HP Solution Center not working : Adobe Flash Player Error and Unable to Scan.
HP Recommended
Officejet 6950
Microsoft Windows 10 (64-bit)

Hi, I have the officejet 6950 and the speed of the scanning is painfully slow. We are talking about 10 seconds per page

 

I scan on the following setting: 200 ppi, auto-colour detect, scan to computer.

 

Is a scanning time of approx. 10 seconds per page normal? I have reduced the quality to 100 ppi and also to black and white but the outcome is a blurry and sub-standard quality scan.

 

Is there anyway to increase the speed of scanning pages without compromising the quality?

 

Thanks.

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Hi,

This is normal, this is a consumer all in one and not a professioal scanner...

 

Please find the printer specifications below:

 

Scan speed
Up to 5 ppm (200 ppi, monochrome), up to 2.8 ppm (200 ppi, colour) (A4)

http://h20195.www2.hp.com/v2/GetDocument.aspx?docname=4AA6-6737EEGB

 

Up to 2.8 pages per minute would be up to 20 seconds a page...

 

Regards,

Shlomi



Click the Yes button to reply that the response was helpful or to say thanks.
If my post resolve your problem please mark it as an Accepted Solution 🙂

View solution in original post

4 REPLIES 4
HP Recommended

hello,

 

Kindly follow the below link it may help for ur issue.

http://h10032.www1.hp.com/ctg/Manual/c05232470.

HP Recommended

Thanks but nothing in the manual helps. 

 

I use the feeder and not the glass when scanning. If the speed of the scanner is this slow by design i.e. a mechanical nature of the printer then I will buy a new one but if it is due to software or something then it would be great if anyone has other suggestions.

 

2 minutes to scan a simple 12 page document is too long.

HP Recommended

Hi,

This is normal, this is a consumer all in one and not a professioal scanner...

 

Please find the printer specifications below:

 

Scan speed
Up to 5 ppm (200 ppi, monochrome), up to 2.8 ppm (200 ppi, colour) (A4)

http://h20195.www2.hp.com/v2/GetDocument.aspx?docname=4AA6-6737EEGB

 

Up to 2.8 pages per minute would be up to 20 seconds a page...

 

Regards,

Shlomi



Click the Yes button to reply that the response was helpful or to say thanks.
If my post resolve your problem please mark it as an Accepted Solution 🙂
HP Recommended

 **bleep**, wish I had seen that before buying it.

 

Anybody want to buy a printer??? lol

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