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Note: From May 1, 2024, the HP Scan and Capture app will no longer be available (retired) in the Microsoft Store and HP will not release any further app updates. Alternatively, you can download HP Smart from the Microsoft Store. For more information on how to set up your printer using the HP Smart app, go to HP printer setup (HP Smart app).
Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
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‎12-18-2018 08:49 AM - edited ‎12-21-2018 03:28 AM

HP Recommended
Product: hp scanjet enterprise flow 5000 s3
Operating System: Microsoft Windows 10 (64-bit)

Hi ,

 

I tried to create the scan file to PDF but got the error message. I tried to delete all files on TEM and TMP folder but can't success to scan to PDF. Pls advice / suggest. Many thanks !

 

2BD3BDD6-3B82-4DBD-BE51-A0E3ED652651.jpeg

 

 

1 person had the same question
3 REPLIES 3

‎12-18-2018 10:06 AM

HP Recommended

Thank you for visiting our English HP Support Community. We are only able to reply to posts written in English. To insure a quick response it would be advisable to post your question in English. The following links are here to assist you if you prefer to post in the following Language Community.
 

German: HP Gemeinschaft
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Thank you for your understanding

I work on behalf of HP
1 person found this reply helpful
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‎12-18-2018 01:59 PM

HP Recommended

I guess my question clear in English and my language Arabic

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‎12-21-2018 03:39 AM

HP Recommended

Hello 

I’m sorry about the question, I did not pay attention to the language

thanks 

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