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Note: From May 1, 2024, the HP Scan and Capture app will no longer be available (retired) in the Microsoft Store and HP will not release any further app updates. Alternatively, you can download HP Smart from the Microsoft Store. For more information on how to set up your printer using the HP Smart app, go to HP printer setup (HP Smart app).
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Locked

‎12-12-2023 05:08 AM

HP Recommended
Product: HP Smart Tank 7605 All-in-One

My few issues with a descent printer. (I have contacted the HP but no answer so I write here)

The app is totally written without a thought when scanning. I do scan a lot every month to my accountant with my accounting.

So i scan files in order and send a file....thats work but the ergonomically environment is so NOT THERE.

 

To start a scan is not an issue, but when I get passed that and it try to detect my area, it seldom hits the area I want to cover. Tried to find where to make the setting in the desktop app to always go for full cover (not finding that) so I always have to go to the bottom of my page and click "full" (WHICH IS LOCATED IN THE BOTTOM OF THE APP) so it detects everything (would love to have that as default.

 

And so we have the next issue: after clicking "full" I have to move the mouse to

(TAB doesn't work, except for moving cursor around (and hitting enter doesn't work, it doesn't allow me to choose "full" in moving cursor))

When I click "full" it now wants me to travel to my right top corner and click next. Not so efficient (moving from bottom to top right corner) and if then want to add more files that I scan I now have to go to the opposite side, top left (tab still doesn't work) and click "Add". After clicking "add" I now HAVE TO MOVE to the right side and click "Scan" to start scanning (Tab still not working) and the we are back to full circle (DANCING AROUND MY SCREEN TO CLICK THE BUTTONS TO FAR FROM EACHOTHER)

When I do this I sort of loose my mind and flip totally. The programmer isn't scanning a lot of documents I guess. Looks neat but is totally waste of time and efficiency. Why this moving from left down up right and so ???

 

Then I do dislike the hinges on the scanning lid. They have not been used a lot and now I need to pull towards me when opening/closing the lid so it doesn't get stuck in the left hinge.

 

pls fix the app software so I can choose full as an standard for all my scannings...

 

My few thoughts of what need to be fixed and not sold to customers for about 500 Euro.

 

Otherwise I have no issues, but these are NOT so small and need to be considered.

 

Regards

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