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Note: From May 1, 2024, the HP Scan and Capture app will no longer be available (retired) in the Microsoft Store and HP will not release any further app updates. Alternatively, you can download HP Smart from the Microsoft Store. For more information on how to set up your printer using the HP Smart app, go to HP printer setup (HP Smart app).
Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
We would like to share some of the most frequently asked questions about HP Solution Center not working : Adobe Flash Player Error and Unable to Scan.
HP Recommended
HP Scanjet G3110 Photo Scanner

SN: [Personal Information Removed], Produkt: L2698A, Scanjet G 3110.

Ich benutze den Scanner bereits seit Jahren, unter Win 8 mit allen Funktionen, seit Win 10 ohne die Funktionstasten des Geräts, aber mit einer Treiber-Software von HP. Seit meinem Wechsel auf Win 11 (neuer Laptop) kann ich nur noch die windowseigene Scansoftware, jedoch nur in der Fotofunktion

Meines Wissens gibt es eine HP-Software der Version 7.0, besser 13.0. Wo kann ich diese erhalten, um den Scanner 

 weiter in vollem Umfang nutzen zu können?

1 REPLY 1
HP Recommended

Hey

Thank you for visiting our English HP Support Community. We advise you to post your question in English to insure a quick response for the Community.This can also help other users to take advantage of your post, in the case they have the same question.

Thank you for your understanding.

Regards,

DANCOS

I work on behalf of HP
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