• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Note: From May 1, 2024, the HP Scan and Capture app will no longer be available (retired) in the Microsoft Store and HP will not release any further app updates. Alternatively, you can download HP Smart from the Microsoft Store. For more information on how to set up your printer using the HP Smart app, go to HP printer setup (HP Smart app).
Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
We would like to share some of the most frequently asked questions about HP Solution Center not working : Adobe Flash Player Error and Unable to Scan.
Locked

‎01-22-2021 05:22 AM

HP Recommended
Product: Deskjet F4283
Operating System: Microsoft Windows 10 (64-bit)
Ich besitze noch einen vollfunktionsfähigen Hp Deskjet F 4283, als Betriebssystem habe ich Windows 10.
Seit einem Update -ungefähr seit Jahresbeginn- 88AB72C6-FFD5-44F0-86FF-FB590708A024.jpegkann ich zwar noch drucken, aber ich komme zum Scannen nicht mehr ins Soutioncenter rein. Es wird nur noch ein Bild mit einen „f“ angezeigt.
Auf Ihrer Homepage steht, das dieser Drucker noch von Win10 unterstützt wird. Laut "HPscandoktor" funktioniert die Scannfunktion einwandfrei, nur ist das Solutioncenter nicht mehr ansteuerbar.
Die Hp Smart App erkennt den Drucker nicht und die Windows schnapp ist nutzlos, da man nicht mehrere Seiten in einem Dokument scannen kann. Ich bin auf den Scanner angewiesen und dem entsprechend frustriert!!

Category:
1 person had the same question
1 REPLY 1

‎01-22-2021 06:23 AM

HP Recommended

Hi there! Thank you for visiting our English HP Support Community! 🙂

 

We advise you to post your question in English to insure a quick response for the Community. This can also help other users to take advantage of your post, in the case they have the same question.

 

Thank you for your understanding.

 

Kind regards,

 

BiancaS.

I work on behalf of HP.
Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.