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Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
We would like to share some of the most frequently asked questions about HP Solution Center not working : Adobe Flash Player Error and Unable to Scan.
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‎02-04-2025 02:54 PM

HP Recommended
Product: HP Color LaserJet Pro MFP M477fdw

I left OS as unknown as this is done entirely on the Printer

 

In my case, I wanted to make the scanned feeder double sided (duplex) by default

 

  1. Act like you are scanning a document from the printer screen
  2. When you get the scan summary press <Settings>
  3. Change the settings to what you want them to be. In my case Scan Source/Document feeder/ two sided
  4. When you are back to the scan settings page scroll all the way to the last option. It is <Set as new defaults>
  5. Press it and these are your new defaults settings for scanning
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