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Note: From May 1, 2024, the HP Scan and Capture app will no longer be available (retired) in the Microsoft Store and HP will not release any further app updates. Alternatively, you can download HP Smart from the Microsoft Store. For more information on how to set up your printer using the HP Smart app, go to HP printer setup (HP Smart app).
Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
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Locked

‎02-04-2025 02:54 PM

HP Recommended
Product: HP Color LaserJet Pro MFP M477fdw

I left OS as unknown as this is done entirely on the Printer

 

In my case, I wanted to make the scanned feeder double sided (duplex) by default

 

  1. Act like you are scanning a document from the printer screen
  2. When you get the scan summary press <Settings>
  3. Change the settings to what you want them to be. In my case Scan Source/Document feeder/ two sided
  4. When you are back to the scan settings page scroll all the way to the last option. It is <Set as new defaults>
  5. Press it and these are your new defaults settings for scanning
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