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Note: From May 1, 2024, the HP Scan and Capture app will no longer be available (retired) in the Microsoft Store and HP will not release any further app updates. Alternatively, you can download HP Smart from the Microsoft Store. For more information on how to set up your printer using the HP Smart app, go to HP printer setup (HP Smart app).
Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
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Locked

‎11-08-2022 05:33 AM

HP Recommended

Buongiorno, ho una stampante HP Officejet 7740 AIO e funziona perfettamente tranne che per le stampe su fogli A3, mi stampa le righe orizzontali spezzettate ed in diagonale, in pratica invece che stampare così " _____" me le stampa così " \\\\\\". Ho provato a stampare su foglio A4 ( che stampa perfettamente) e fare poi una copia con ingrandimento da A4 ad A3 e la copia viene corretta, senza problemi, quindi non è secondo me un problema del formato A3 ma di qualcosa non configurato correttamente. Ho allineato e ripulito le testine, ha le cartucce nuove, ho provato con più formati di File ma il risultato è sempre lo stesso, su A4 stampa perfettamente mentre su A3 ha questo problema delle righe orizzontali stampate spezzettate ed in diagonale. Potete aiutarmi? Grazie.

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9 people had the same question
1 REPLY 1

‎11-08-2022 07:38 AM

HP Recommended

Hey @PPiC !

Hope your doing fine!

Thank you for visiting our English HP Support Community. We are only able to reply to posts written in English. To insure a quick response it would be advisable to post your question in English.

Thank you for your understanding.

Regards.

 

JessikaV
HP Support Community Administrator

------------------------------------------

Ehi @PPiC !

Spero che tu stia bene!

Grazie per aver visitato la nostra community di supporto HP in inglese. Siamo in grado di rispondere solo ai messaggi scritti in inglese. Per assicurare una risposta rapida sarebbe consigliabile pubblicare la tua domanda in inglese.

Grazie per la vostra comprensione.

 

Saluti.

 

JessikaV
HP Support Community Administrator

I work on behalf of HP
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