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Message 1 of 2
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Flag Post

Solved!

Stripes when using ADF mode in Scanning

HP Recommended
HP Office Jet 3831
Microsoft Windows 10 (64-bit)

Hello Community,

 

Recently, the quality of my scans has deteriorated when using the ADF:

 

2021-01-03_11h13_00 STripes.png

 

The quality of the use of the glass pad is still fine!

 

Do you have a tip for me on how to solve the problem?

 

Thank you in advance

Michael

1 REPLY 1
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Level 12
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Message 2 of 2
Flag Post
HP Recommended

Clean ADF smaller glass ( 3). You have dirt on it that is causing that lines.

 

ADF line issue.gif




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