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Message 1 of 2
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Stripes when using ADF mode in Scanning

HP Recommended
HP Office Jet 3831
Microsoft Windows 10 (64-bit)

Hello Community,


Recently, the quality of my scans has deteriorated when using the ADF:


2021-01-03_11h13_00 STripes.png


The quality of the use of the glass pad is still fine!


Do you have a tip for me on how to solve the problem?


Thank you in advance


Level 12
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Message 2 of 2
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HP Recommended

Clean ADF smaller glass ( 3). You have dirt on it that is causing that lines.


ADF line issue.gif

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