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Note: From May 1, 2024, the HP Scan and Capture app will no longer be available (retired) in the Microsoft Store and HP will not release any further app updates. Alternatively, you can download HP Smart from the Microsoft Store. For more information on how to set up your printer using the HP Smart app, go to HP printer setup (HP Smart app).
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‎06-23-2022 01:36 AM

HP Recommended
Product: HP Color LaserJet Pro MFP M182n
Operating System: Ubuntu LTS

Hi,

I have upgrade my laptop from Ubuntu 21 to 22.04 LTS and since I upgrade my laptop to latest Ubuntu version my HP LaserJet Scanner function stop working. 

In Ubuntu 21 did I use the included driver from Ubuntu and it worked perfect, but with 22.04 can I only print but not scanning anything.

Same thing with the latest version of HPLIP (3.22.4) that I download from HP website have the same issue, I can print but not running the scanning function.

 

Any idea how to continue?

 

Thanks

4 people had the same question
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