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Note: From May 1, 2024, the HP Scan and Capture app will no longer be available (retired) in the Microsoft Store and HP will not release any further app updates. Alternatively, you can download HP Smart from the Microsoft Store. For more information on how to set up your printer using the HP Smart app, go to HP printer setup (HP Smart app).
Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
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‎11-21-2016 01:44 PM

HP Recommended
Product: HP Officejet 7612
Operating System: Microsoft Windows 10 (64-bit)

Dear all,

 

I just joined this forum, in an attempt to find an answer to the following question:

 

Is it possible to scan pictures (old b/w photographs, actually) and save them as TIFF files on my computer without LZW compression? The TIFF option in the scanning menu comes without any option and the files that I have saved will have LZW compression.

 

If I have uncompressed TIFF files, I can open and save them on my PC without them ending up with LZW, so to me it seems that it happens on the scanner side ... is there a way to disable this feature?

 

NB: it is not about advantages or disadvantages of this kind of compression, it is about clients who have strong opinions on/preferences for  uncompressed files 🙂

 

Thanks for your input - I'm looking forward to learn more!

 

Hans

 

 

 

 

 

1 ACCEPTED SOLUTION

Accepted Solutions

‎11-22-2016 04:58 PM

HP Recommended

Thanks for the Post and Welcome to HP Forums @H56,

 

Based on your post, I understand that you are looking to scan old photos in tiff format. I would like to help. 

 

You can scan using the HP software installed on the computer and save the scanned file in any format available in the software. 

To my knowledge, the printer/software for scanning do not have the option to disable LZW compression.

If you want to refer to the manual for your printer, click here. 

 

Let me know if this helped or reply for further assistance. 

 

If this has helped you to resolve the issue, please click on "Accept as Solution" on said post. To show that you 'like', or are thankful for my post, kindly click the “Thumbs Up” below. If there is anything else I can do to help, please be sure to let me know!

Chimney_83
I am an HP Employee

View solution in original post

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2 REPLIES 2

‎11-22-2016 04:58 PM

HP Recommended

Thanks for the Post and Welcome to HP Forums @H56,

 

Based on your post, I understand that you are looking to scan old photos in tiff format. I would like to help. 

 

You can scan using the HP software installed on the computer and save the scanned file in any format available in the software. 

To my knowledge, the printer/software for scanning do not have the option to disable LZW compression.

If you want to refer to the manual for your printer, click here. 

 

Let me know if this helped or reply for further assistance. 

 

If this has helped you to resolve the issue, please click on "Accept as Solution" on said post. To show that you 'like', or are thankful for my post, kindly click the “Thumbs Up” below. If there is anything else I can do to help, please be sure to let me know!

Chimney_83
I am an HP Employee

Was this reply helpful? Yes No

‎11-23-2016 12:40 AM

HP Recommended

Dear Chimney_83,

 

Many thanks for clarifying!

 

Kind regards,

 

Hans

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