TWAIN error when attempting to SCAN: LaserJet M1212nf MFP

[ThomasTheTwain]

Hello Community!!

LaserJet M1212nf MFP prints perfectly. Downloaded Drivers completed. TWAIN error after attempting to SCAN.

Researched and tried multiple fixes online-none successful.

(Serial No: Removed)

Also, just connected this printer to my recently acquired Lenovo Desktop AIO-Win 11

Any help would be greatly appreciated!!

Thank you everyone!!

[Max3Aj · Accepted solution]

Hello @ThomasTheTwain, and welcome to the HP Support Community!

Thanks for posting your question. I'm here to help you get things back on track.

You're encountering a TWAIN error when attempting to scan with your HP LaserJet Pro M1212nf MFP on a Windows 11 Lenovo AIO. This issue is common when TWAIN drivers are missing, outdated, or incompatible with newer Windows versions. Here's a step-by-step guide to resolve it:

Ensure Windows is Fully Updated

• Go to Settings > Windows Update and install all pending updates.

Download and Install Full Feature Software

• Visit the official HP support page for your printer:
  HP LaserJet Pro M1212nf Multifunction Printer series - Troubleshooting | HP® Support
• Download the Full Software Solution (not just the basic driver).
• Install it and restart your PC.

Check Device Manager

• Open Device Manager and expand Imaging Devices.
• You should see two entries for the printer (e.g., “HP HP LaserJet…” and “HP LaserJet…”).
  • If only one appears, wait 2–3 minutes or restart the PC.
  • If none appear, try a different USB port or cable.

Use HP Scan Software

• After installing the full software, use HP Scan from the Start Menu.
• Avoid using third-party scan apps unless they explicitly support TWAIN.

Try HP Smart/HP App

• Download HP Smart

Reset the Printer

• Power off the printer.
• Unplug it from the wall for 60 seconds.
• Plug it back in and power it on.

Additional Help

If the issue persists:

• Try scanning over network instead of USB if supported. 
  HP Scanner not working - Troubleshooting scan issues | HP® Support

I hope the information shared has been useful and resolves your concern.

Wishing you a smooth and hassle-free experience ahead!

If this solution helped, please click “Accepted Solution” so others can benefit too. Don’t forget to hit the “Yes” button if you found this helpful!

Warm regards,

Max3Aj

HP Support

[ThomasTheTwain]

Hello Max3AJ!!!

SUCCESS!!!!!!!!!!!!!!

Thanks so much for taking the time to respond and offer a solution!! 

Best to you!

[Max3Aj]

@ThomasTheTwain, A huge thank you for marking this post as the 'Accepted Solution'! We're thrilled that we could help resolve your issue. 

If you have any more questions or need further assistance, please don't hesitate to ask. We're here to help! 

Thanks again for your confirmation, and we wish you an amazing day ahead! 

Regards, 

Max3Aj