The Aplicatión HP Scan and Capture for To Scan documents.

[Lucero2]

When I running The Aplicatión HP Scan and Capture for To Scan documents, apear a message "Use Menu Configuration to select Device. When I Click  to the option "Select Device" apear: HP Photosmart C4100 series Locally installed and then "Device no found".

I Installed de Aplicatión HP Print and Scan Doctor and all is OK, I scaned a Document without problems.

I Reinstalled de Aplication HP Scan and Capture again, but the problem doen´t solved.

 I thin that de problem was de Last Window Update  to 21H1 versión (Windows 10).

 Anny Sugestión about my problem or to any other aplication to Scan Documents???

[Jay_G24]

Hi @Lucero2,

I'd like to help!

I understand you are unbale to scan using scan and capture.

HP Photosmart C4180 All-in-One Printer driver for windows 11 is not available from the HP website. However, you can install the printer using windows built-in drivers

To use HP Scan and Capture you would need the HP printer software to be installed , as we do not drivers avaialble for your printer the application quit working.

Hope this helps! Keep me posted. 

Hope this helps! Keep me posted. 

And, Welcome to the HP Support Community. 

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