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Note: From May 1, 2024, the HP Scan and Capture app will no longer be available (retired) in the Microsoft Store and HP will not release any further app updates. Alternatively, you can download HP Smart from the Microsoft Store. For more information on how to set up your printer using the HP Smart app, go to HP printer setup (HP Smart app).
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‎10-02-2019 01:28 AM

HP Recommended
Product: dell inspiron 15-7579
Operating System: Microsoft Windows 10 (32-bit)

I went to send a fax on my HP officeJet 8725 and the fax icon is missing from the help screen

1 person had the same question
1 REPLY 1

‎10-04-2019 01:30 PM

HP Recommended

@JOEBUILDER Welcome to HP Community!

If you are referring to the scan shortcur on the printer, here's what you need to do:

The printer offer a shortcut icons feature, some shortcuts were likely got removed by mistake.

 

Follow the steps shown under 'Create and use shortcuts' below to manage shortcuts for your printer and add them back:

https://support.hp.com/us-en/document/c04971580

 

If not, please tell me exactly which icon are you referring to?

 

Keep us posted,

If you would like to thank us for our efforts to help you, 

Give us a virtual high-five by clicking the 'Thumbs Up' icon below, followed by clicking on the "Accept as solution" on this post, 

Have a great day!

Riddle_Decipher
I am an HP Employee


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