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- HP Community
- Printers
- Scanning, Faxing, and Copying
- To add scanner program for HP250 printer

Create an account on the HP Community to personalize your profile and ask a question
09-01-2023 02:33 PM - edited 09-01-2023 02:37 PM
Welcome to the HP Community --
If you have not done so,
Install the Full Feature Software for the printer.
Optionally install HP Smart / apps on Mobile and / or Windows
Take a look at the printer's website support pages and the user manual...
Details Page - Driver - For your Printer
>>> Full Feature Software - Web Pack Installation Package - Information - Download / Save / Install <<<
HP OfficeJet 250 Mobile All-in-One Print and Scan Driver and Accessories
After the software is installed, Restart the computer and sign in.
Ask if you want help / instructions for (re)installing the printer software.
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The installation of the full driver adds at least two shortcuts to the Desktop:
Printer Assistant
HP Scan
>>> Open the Printer Assistant > tab Scan > Manage Scan to Computer > Enable
Example - Windows - Full Feature Software - Installed in Programs and Features
Programs_and_Features_Printer_Desktop_Icons_11
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Mobile Printing – Mobile Options for Printers
Start here
Print from your Android, iOS, or Amazon Fire device with the HP Mobile printing app.
Open the section for your printer series > Find your printer and supported applications.
HP Printers - Mobile Printing Solutions Compatible with HP Printers
OfficeJet 250 Mobile series: OfficeJet 250, 250C Mobile OfficeJet 252, 252C Mobile OfficeJet 258 Mobile | HP Smart app (recommended) HP Print Service Plugin Apple AirPrint Wi-Fi Direct HP ePrint Samsung Print Service Plugin Mopria Print Service |
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HP Smart (Mobile) >>> Download / Install - How-to - and FAQ
HP printer setup (HP Smart app)
Read the FAQs
For example:
What is the HP Smart app and its requirements?
And / or
What if my cloud printer is missing, offline, or unavailable in the HP Smart app?
And / or
Why can't I connect my wireless printer or print over the network?
>>> Terms of Use >>> HP Smart – formally HP Connected – Services Terms of Use
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HP Smart (Windows)
HP Smart - Windows - Application
HP Smart is an application available in the Microsoft Store
OR
Open the Homepage / Support Website for your printer
Category Software and Drivers > Check/ Get the App
>>> How to Use >>> HP printer setup (HP Smart app)
>>> Terms of Use >>> HP Smart – formally HP Connected – Services Terms of Use
NOTES:
- Read the Terms of Use document to understand the conditions of using HP Smart products. For example, in the HP Smart application, find the link in HP Smart > Settings (gear) > About > Click on the link for Terms of Use
- Read FAQ - including - What are the requirements to set up a printer using the HP Smart app?
- If using VPN >>Disconnect from Virtual Private Network (VPN) connection before downloading.
- Turn on Wi-Fi on your computer or mobile device and connect to your network. If the computer is connected to the network with an Ethernet cable, temporarily disconnect the cable and use the Wi-Fi connection during the setup.
- Enable Bluetooth for an HP Smart app setup: Enable Bluetooth on your computer or mobile device so that HP Smart can detect the printer during the setup. Source: How to scan with an HP printer > FAQ > Why can't I connect my wireless printer or scan over the network?
- HP Smart requires that you sign into the application using your HP Account credentials.
- When working through a Browser to access HP Smart, be sure you have Cookies enabled. If cookies are enabled and you are having trouble, clear Cache and Cookies. And / Or … Try a different Browser – assign that Browser as the Default. (Note: Chrome not working? Use / Assign a different default Browser.)
- Where possible, HP Smart benefits (likes) having the Full Feature Software / full driver printer software installed. For example, full driver provides access to Shortcuts and Printing Preferences.
- “Share” to email – Before using Share, add your sender email address to the Windows Mail application
- Document includes the HP Smart application download links for Windows and Mobile devices, plus an FAQ section to assist with questions / issues.
- FAQ examples:
- What are the requirements to use the HP Smart app?
- Which printers are compatible with the HP Smart app?
- Why do I need to sign in or create an account to use the HP Smart app features?
- Which languages does the HP Smart app support?
- Older versions of the HP Smart app no longer support the required login feature.
- Update the application to the latest version to access / use HP Smart
- FAQ examples:
Help Here: Unable to download and install the HP Smart printer app
and
Check / Update >> Every device (computer(s) and / or mobile) where HP Smart is installed should be running the latest version of the HP Smart application available for that device platform (Operating System / Version).
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References / Resources
Product Specifications for the HP OfficeJet 250 Mobile All-in-One Printer (CZ992A)
HP Printer Home Page - References and Resources
Learn about your Printer - Solve Problems
“Things that are your printer”
When the website support page opens, Select (as available) a Category > Topic > Subtopic
NOTE: Content depends on device type and Operating System
Categories: Alerts, Troubleshooting, Ink & Paper, HP Software / Drivers / Firmware Updates , Setup & User Guides, Product Specifications, Account & Registration, Warranty & Repair
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HP OfficeJet 250 Mobile All-in-One Printer series
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People who own, use, and support HP devices.
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