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Note: From May 1, 2024, the HP Scan and Capture app will no longer be available (retired) in the Microsoft Store and HP will not release any further app updates. Alternatively, you can download HP Smart from the Microsoft Store. For more information on how to set up your printer using the HP Smart app, go to HP printer setup (HP Smart app).
Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
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‎04-09-2019 01:35 AM

HP Recommended
Product: HP 1005 MFP
Operating System: Microsoft Windows Server 2003

In server 2003 error comes " there is no TWAIN-Compliant Device Installed. Please install one and try again."

1 REPLY 1

‎04-13-2019 02:34 AM

HP Recommended

Hi,

Reinstall the latest Windows 2003 full feature software and check:

https://ftp.hp.com/pub/softlib/software12/COL51478/ma-124621-1/LJM1005_Full_Solution.exe

 

Additionally, on Windows Server 2003, the Windows Image Acquisition (WIA) service is installed but is disabled by default. For scanning to work, enable the WIA service within your operating system Services console (services.msc).

 

Shlomi



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