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Note: From May 1, 2024, the HP Scan and Capture app will no longer be available (retired) in the Microsoft Store and HP will not release any further app updates. Alternatively, you can download HP Smart from the Microsoft Store. For more information on how to set up your printer using the HP Smart app, go to HP printer setup (HP Smart app).
Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
We would like to share some of the most frequently asked questions about HP Solution Center not working : Adobe Flash Player Error and Unable to Scan.
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‎05-31-2021 12:39 AM

HP Recommended
Product: LaserJet Pro 200 color MFP M276n

Is it true that Twain v1.9 is no longer supported by new versions of HP Smart?

Category:
2 REPLIES 2

‎06-06-2021 10:16 AM

HP Recommended

HI@inkasatorr, Welcome to the HP Support Community!

 

This model is not compatible for HP smart 

 

And for more information HP LaserJet Printers and Digital Senders - Twain Compatibility Link 

 

 

Hope that answers your question and you have a great day!

.

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

Have a great day! 

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‎06-06-2021 11:35 AM

HP Recommended

If you need twain scanning you  should be able to use HP Enterprise Twain Scan. I have installed it on several computers for users with Pro series products and it works fine. 

 

https://support.hp.com/hk-en/document/c05300654

 

It can sometimes be hard to find but if you go to the download page for the E87660 the universal scan twain is listed there.

If you find the information provided useful or solves your problems, help other users find the solution easier by marking my post as an accepted solution. Clicking "yes" on "was this reply helpful" also increases the chances that this solution will help others.
I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.



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