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‎02-12-2019 12:44 PM

HP Recommended
Product: HP 6978

I JUST SET UP MY PRINTER. I KEEP GETTIN THE MESSAGE    "YOU ARE NT USING THE CORRECT TYPE OF PHONE CORD"    when I o the fox test so I keep getting a fail.  It also say use the one provided with your device there was none.  Does anyone know how to fix this or where to get the correct phone cord ?   What  type of cord is it?

 

 

 

 

 

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1 person had the same question
1 REPLY 1

‎02-12-2019 03:29 PM

HP Recommended

@rodfan02 

 

You have to use the supplied phone cord. If it is too short, you have to buy a proper one from some telecommunication stores (by the way, hard to find) or ask a techician make one for you, it is a 2 minute job. You can also buy something like the following adapter

 

   http://www.primelec.com/hp-2-wire-phone-cord-adapter-q3093-80004#.XGNISLhS-XI

 

More information about the cord

 

     https://support.hp.com/au-en/document/c04935044

 

Regards.

BH
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