Unable to Scan to Network Folder after Firmware Update

[dadoc500]

After firmware update 20190716 on my MFP M225DW i can not scan thru network to shared folder. I need old firmware M225_M226_Series_FW_Update-20160418.exe.  No other changes were made to network configuration.  Folder still visible and accessible by other computers on network.  Printer still can scan, copy, and print as normal, but will not scan to network folder.  SMB 1.0 is fully enabled.  Please do not request additional diagnostic maneuvers.  I am aware this has been a common problem easily corrected with firmware rollback, and simply would like a link to the old firmware thank you.

[The_Fossette]

@dadoc500,

Welcome to the HP Support Community!

I reviewed your post and I understand that the scan to network feature is not working after updating the printer firmware.

Don’t worry, I assure you I will try my best to get this sorted.

I would like to inform you that the firmware update you are looking for is not available. The feature might have been disabled after doing a firmware update. I recommend you follow the steps in the below article and configure the network folder again and check if it helps.

https://support.hp.com/in-en/document/c03233046

Let me know how it goes and you have a great day!

If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!

Cheers!