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Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
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‎01-24-2022 03:25 AM

HP Recommended
Product: HP Envy Photo 7134
Operating System: Microsoft Windows 11

Hi, 

 

My printer is HP Envy Photo 7134. 

 

I am able to scan using the HP Smart App, however, I cannot seem to scan at all directly from my printer. 

 

When I select print to email the following error appears Server Problem: The printer could not connect to Web Services. The server might be busy or temporarily unavailable. Try again later. 

 

Please note I have checked all setting and web services are set up and showing as switched on.

 

When I select print to computer the following error appears: Software Required: To scan to computer, visit 123.hp.com/setup to download HP software (full software and drivers)

 

Please note I have done the above and still facing issues. 

 

I have also ensured the printer is connected to the same/correct network and plugged in directly to the wall outlet. I have of course switched off/on the printer after each step as well. 

 

Any help would be greatly appreciated. 

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