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Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
We would like to share some of the most frequently asked questions about HP Solution Center not working : Adobe Flash Player Error and Unable to Scan.
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‎05-01-2021 08:44 AM

HP Recommended
Product: Hp Laserjet Pro M126nw
Operating System: Android 9.0 Pie

I Am unable to scan with HP smart app. On clicking scan button, a scanning screen comes and nothing happens.

 

I already tried reinstalling app and also cleaned cache.

 

Model :- HP LaserJet Pro M126nw

Operating system : Android 11 (Stock)

Device : Xiaomi Mi A3

Category:
1 person had the same question
1 ACCEPTED SOLUTION

Accepted Solutions

‎05-01-2021 09:20 AM

HP Recommended

Hi,

The printer is not supported by HP Smart, if it detect your printer it won't offer more than printing at best:

https://support.hp.com/us-en/document/ish_2843711-2427128-16



Click the Yes button to reply that the response was helpful or to say thanks.
If my post resolve your problem please mark it as an Accepted Solution 🙂

View solution in original post

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2 REPLIES 2

‎05-01-2021 09:20 AM

HP Recommended

Hi,

The printer is not supported by HP Smart, if it detect your printer it won't offer more than printing at best:

https://support.hp.com/us-en/document/ish_2843711-2427128-16



Click the Yes button to reply that the response was helpful or to say thanks.
If my post resolve your problem please mark it as an Accepted Solution 🙂
Was this reply helpful? Yes No

‎05-01-2021 09:22 AM

HP Recommended

Is there any alternative for scanning using mobile?

Was this reply helpful? Yes No
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