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Note: From May 1, 2024, the HP Scan and Capture app will no longer be available (retired) in the Microsoft Store and HP will not release any further app updates. Alternatively, you can download HP Smart from the Microsoft Store. For more information on how to set up your printer using the HP Smart app, go to HP printer setup (HP Smart app).
Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
We would like to share some of the most frequently asked questions about HP Solution Center not working : Adobe Flash Player Error and Unable to Scan.
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‎01-11-2018 02:33 PM

HP Recommended
Product: Scanjet 3300C
Operating System: Mac OS X 10.11 El Capitan

I have an older scanner, a 3300c Scanjet, which no longer supported. The scanner is almost new that was used with Windows some years ago with success. I converted all my equipment to Apple and would like to know if the scanner can be used with El Capitan software on the iMac. Unfortunately, because it's no longer supported, I don't seem to be able to get any user manuals or documentation on it. I would appreciate any and all information that the forum could supply. Thank you in advance. Jaxdiggs

1 ACCEPTED SOLUTION

Accepted Solutions

‎01-11-2018 02:37 PM

HP Recommended

Hi Jaxdiggs,

The HP Scanjet 3300c is not supported on El Capitan and no drivers are provided for the operating system, any supported HP Scanjet scanner is listed below:

https://support.hp.com/us-en/document/c04955447

 

As well it do not seem to be supported on 3rd party scanning applications such as VueScan on Mac OS X:

https://www.hamrick.com/vuescan/hp_scanjet_3300c.html

 

There are no drivers available for your operating system or any other later OS X version and the scanner cannot be used on a such.

 

Regards,

Shlomi



Click the Yes button to reply that the response was helpful or to say thanks.
If my post resolve your problem please mark it as an Accepted Solution 🙂

View solution in original post

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1 REPLY 1

‎01-11-2018 02:37 PM

HP Recommended

Hi Jaxdiggs,

The HP Scanjet 3300c is not supported on El Capitan and no drivers are provided for the operating system, any supported HP Scanjet scanner is listed below:

https://support.hp.com/us-en/document/c04955447

 

As well it do not seem to be supported on 3rd party scanning applications such as VueScan on Mac OS X:

https://www.hamrick.com/vuescan/hp_scanjet_3300c.html

 

There are no drivers available for your operating system or any other later OS X version and the scanner cannot be used on a such.

 

Regards,

Shlomi



Click the Yes button to reply that the response was helpful or to say thanks.
If my post resolve your problem please mark it as an Accepted Solution 🙂
Was this reply helpful? Yes No
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