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Note: From May 1, 2024, the HP Scan and Capture app will no longer be available (retired) in the Microsoft Store and HP will not release any further app updates. Alternatively, you can download HP Smart from the Microsoft Store. For more information on how to set up your printer using the HP Smart app, go to HP printer setup (HP Smart app).
Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
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HP Recommended
HP Officejet 7310 All-in-One Printer
Microsoft Windows 10 (64-bit)

For several years my beloved 7310 printer has been fully functional with my W10 operating system.  I guess one of the W10 updates messed up the happy relationship.  I have tried numerous updates without success.  I guess I will have to replace the printers (I have two) and buy a new one with the same capabilities.  Any and all help greatly appreciated.

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