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Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
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‎04-10-2021 02:27 PM

HP Recommended
Product: HP OfficeJet Pro 8025
Operating System: Microsoft Windows 10 (64-bit)

Every time I scan a document to computer, the computer pops up a dialog saying "WSD Scan Device" | "This event is sent when the device is ready to transfer an image file", "Select the program to launch for this action". So I have to get to the computer and select a program before it times out. How do I configure WSD to always use a particular program?

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2 people had the same question
1 ACCEPTED SOLUTION

Accepted Solutions

‎04-11-2021 12:19 AM

HP Recommended

This older thread might contain a solution for you:

https://h30434.www3.hp.com/t5/Scanning-Faxing-Copying/Set-a-default-scan-app-when-I-select-scan-to-c...

If you find the information provided useful or solves your problems, help other users find the solution easier by marking my post as an accepted solution. Clicking "yes" on "was this reply helpful" also increases the chances that this solution will help others.
I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.



View solution in original post

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2 REPLIES 2

‎04-11-2021 12:19 AM

HP Recommended

This older thread might contain a solution for you:

https://h30434.www3.hp.com/t5/Scanning-Faxing-Copying/Set-a-default-scan-app-when-I-select-scan-to-c...

If you find the information provided useful or solves your problems, help other users find the solution easier by marking my post as an accepted solution. Clicking "yes" on "was this reply helpful" also increases the chances that this solution will help others.
I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.



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‎04-14-2021 03:23 PM

HP Recommended

Thanks - that did it.

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