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- HP Community
- Printers
- Scanning, Faxing, and Copying
- Webscan disabled

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11-19-2020 02:21 PM
I get this message when I try to set up webscan "You cannot use this function because it has been disabled. For more information, contact your network administrator or the person who set up the printer"
I am both of these things and I cant figure out a way to re-set it up. It has worked in the past, but now it no longer works.
11-19-2020 02:38 PM
Webscan – located in the Embedded Web Server (EWS) – No additional software
NOTE: Webscan feature is not available on Laser printers
If the printer is on the network,
- Open your favorite browser > type / enter Printer IP address into URL / Address bar
- Tab Settings > Security > Administrator Settings > make sure Webscan is checked / enabled
- Click Apply to save any changes
Next
- Tab Scan > Webscan
- Set up Webscan the way you want it - for example, set the Source to ADF - Scan a test document using Webscan
Examples
EWS_9025_Webscan_Settings_Security_Administrator_2
EWS_9025_Webscan_1
Printer Home Page - References and Resources – Learn about your Printer - Solve Problems
“Things that are your printer”
NOTE: Content depends on device type and Operating System
Categories: Alerts, Access to the Print and Scan Doctor (Windows), Warranty Check, HP Drivers / Software / Firmware Updates, How-to Videos, Bulletins/Notices, Lots of How-to Documents, Troubleshooting, User Guides / Manuals, Product Information (Specifications), more
When the website support page opens, Select (as available) a Category > Topic > Subtopic
HP Officejet Pro 8610 e-All-in-One Printer series
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