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Note: From May 1, 2024, the HP Scan and Capture app will no longer be available (retired) in the Microsoft Store and HP will not release any further app updates. Alternatively, you can download HP Smart from the Microsoft Store. For more information on how to set up your printer using the HP Smart app, go to HP printer setup (HP Smart app).
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HP Recommended

Hello I use an HP printer. Windows set up my fax but they said to reach out to you to get the fax number so i can complete the test run.

1 REPLY 1
HP Recommended

@ScottsdaleDC 

 

Welcome to the HP Community --

 

"They said"??

 

IF you have a printer that includes FAX hardware, that is a built-in Fax, then -- if you do not have a separate FAX phone line installed -- your Fax number to send / receive faxes is your landline phone.

 

Fax is old (been around for years) -- and still widely used.

 

If your printer includes FAX hardware, the feature is likely fully explained in the printer's user manual.

 

Most printers with FAX dedicate an entire chapter explaining how to set up and use Fax - many manuals include an auxiliary section for Fax troubleshooting.

 

Test fax setup with the HP Fax Test Service

 

 

What else?

 

If you have a printer that does not have FAX hardware, then you are perhaps using HP Mobile Fax.

At this writing, HP Mobile Fax does not support receiving Faxes.

 

HP Smart – Mobile Fax – Information, Sign-up, Terms of Service  

Android, Apple iOS, iPadOS, macOS, and Windows 10

 HP Smart - HP Mobile Fax

Not your home site?  Click the Flag to change to your region.

Please do read the questions and answers in the FAQ section:

  • For example, FAQ > Section What does the Mobile Fax service cost? 
    • Please review the Terms of Service by clicking here
  • Below section FAQ > More FAQs

 

“More FAQs” calls this document - READ

 

Video Example

 

 

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References / Resources

 

HP Printer Home Page - References and Resources

Learn about your Printer - Solve Problems

“Things that are your printer”

When the website support page opens, Select (as available) a Category > Topic > Subtopic

NOTE: Content depends on device type and Operating System

Categories: Alerts, Troubleshooting, Ink & Paper, HP Software / Drivers / Firmware Updates , Setup & User Guides, Product Specifications, Account & Registration, Warranty & Repair

Open

 Printer Product Home

 Enter the device type and model name of your HP product

 

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People who own, use, and support HP devices.

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Question / Concern Answered, Click my Post "Accept as Solution"

 

 

Dragon-Fur

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.