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Note: From May 1, 2024, the HP Scan and Capture app will no longer be available (retired) in the Microsoft Store and HP will not release any further app updates. Alternatively, you can download HP Smart from the Microsoft Store. For more information on how to set up your printer using the HP Smart app, go to HP printer setup (HP Smart app).
Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
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‎05-23-2019 09:26 AM

HP Recommended
Operating System: Microsoft Windows 10 (64-bit)

I was just given a new Windows 10 computer. The HP 3030 worked perfectly on my old machine that ran Windows 10. However, on the new machine it says it cannot find the scanner. It will print.

1 person had the same question
1 REPLY 1

‎05-23-2019 11:07 AM

HP Recommended

Check at https://.support.hp.com, however they do not list a driver there either. Based on the age of the machine it is unlikley that HP has any plans to provide support for Windows 10. It may have worked previously with an older revision of Windows 10. Did the printer auto detect and work for printing or did you have to install a driver?

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