Showing results for 
Search instead for 
Did you mean: 
New member
3 2 0 0
Message 1 of 4
Flag Post

Where is the OCR feature?

HP Recommended
HP Officejet pro 9015
Microsoft Windows 10 (64-bit)

Hi, I just purchased an HP Officejet Pro 9015. The side of the packing box indicates "Optical character recognition, Create editable, searchable documents from Smart Tasks." I have yet to find out where this feature lies within the app. Very frustrating. Please help.

Level 16
Level 16
29,616 29,350 2,643 9,777
Message 2 of 4
Flag Post
HP Recommended




Welcome to the HP Community.

Reminder to those reading:

Do NOT respond to vermin who post phone numbers or email addresses.

HP does not post phone numbers or email in Community messages.



OCR is part of the Full Feature Software for this model / series.


 Product Specifications for the HP OfficeJet Pro 9015 All-in-One Printer (1KR42A)


Scanner advanced features
OCR (Optical Character Recognition); Smart Taks shortcuts: 1-click customizable scan to cloud destinations, email, and print, create editable, searchable documents by scanning from phone or printer; Smart Tasks destinations: Dropbox, Google Drive, One drive, email recipients, print


If you have not done so, download-save-install the Full Feature Software for the printer

  HP Easy Start Printer Setup Software


  • Download-and-Save the printer software (Full Feature Software / HP Smart / Easy Start)
  • Right-Click on the downloaded package and "Run as Administrator" to start the installation
  • Reminder:  If using Easy Start, select the Full Driver


  About 2/3 of the way through the setup, you will be given the opportunity to select the software - select the "Full" driver set (as opposed to the basic driver).


Be sure you don't accidentally "remove" the OCR selection during the installation - OCR may not show up as a separate listing, of course - just read the menus / windows before clicking along... 



After the software is installed, Restart the computer and log in.


Full driver provides print and scan functions (even if HP Smart proves to be stubborn).


General Example - HP Scan




HP Smart - Smart Tasks

Partial Example...

Open HP Smart > If not done, Sign into the application

Open Smart Tasks >

Create a Smart Task > "Save to"

Select your Destination

Open Document Handling Settings

Switch ON "Make Searchable or Editable"




References / Resources


HP Smart Tasks for Windows and HP Smart Mobile

Where available, Smart Tasks can be configured for several print tasks.

  • Print: Send a print job to your printer.
  • Email: Send an email message or attachments.
  • Save to: Save a file to a cloud storage account, such as Google Drive or Microsoft OneDrive.

 HP Printers - HP Smart: Use Smart Tasks



Printer  Home Page - References and Resources – Learn about your Printer  - Solve Problems

 “Things that are your printer”

NOTE:  Content depends on device type and Operating System

Categories:  Alerts, Access to the Print and Scan Doctor (Windows), Warranty Check, HP Drivers / Software / Firmware Updates, How-to Videos, Bulletins/Notices, Lots of How-to Documents, Troubleshooting, User Guides / Manuals, Product Information (Specifications), more

When the website support page opens, Select (as available) a Category > Topic > Subtopic

HP OfficeJet Pro 9015 All-in-One Printer 


Thank you for participating in the HP Community.

The Community is a separate wing of the HP website - We are not a business group of HP..

Our Community is comprised of volunteers - people who own and use HP devices.

Click Thumbs Up to say Thank You.

Question Resolved / Answered, Click "Accept as Solution" .




0 Kudos
New member
3 2 0 0
Message 3 of 4
Flag Post
HP Recommended

Thank you. Your information was very helpful. Setting up this printer was very seamless except for the OCR Smart Task function. Again, thank you.

0 Kudos
New member
3 2 0 0
Message 4 of 4
Flag Post
HP Recommended

I eventually figured out the OCR feature. Am disappointed with it as it will not scan to an Excel like format.

0 Kudos
Warning Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation