Why HP OfficeJet Pro 9130 Series function PDF scan to email separate one page one file and one email

[Goh-IT-Engineer]

Hi,
I found the problem why HP OfficeJet Pro 9130 Series email scan function PDF to email this model separate one page one file and one email?
For this function when scan to PDF file should be combine all pages in one file same other model.
Regards.

[Dragon-Fur]

@Goh-IT-Engineer 

Welcome to the HP Community --

I might not understand what you are doing // where the issue is displayed or located.

According to the documentation, even the "non-e" version of the printer series supports Digital Send options.

Digital Sending Standard Features

Scan-to E-mail; Scan to network folder; Scan to SharePoint; Scan to thumb drive

That said, were you using an EWS QuickSet to configure Email Servers and Scan > Scan to Email to configure the defaults, and the Automatic Document Feeder (ADF), there are not options to separate scanned pages into separate documents.  That just means that more than one scanned page should combine with other scanned pages to create one output file.

Perhaps, then, you are using the installed full driver printer software in Windows and HP Scan / HP Universal Scan to configure Email as PDF .

Example - Windows - (New format) HP Scan / HP Universal Scan - Email as PDF

More > Destination > File Type - PDF > Clear box to combine pages into one file

HP_Universal_Scan_Email_as_PDF_2

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Message Content References

 User Guide - HP OfficeJet Pro 9130e Series

 User Guide - HP OfficeJet Pro 9130 / HP OfficeJet Pro 9130b

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• HP OfficeJet Pro 9130 All-in-One series
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