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Note: From May 1, 2024, the HP Scan and Capture app will no longer be available (retired) in the Microsoft Store and HP will not release any further app updates. Alternatively, you can download HP Smart from the Microsoft Store. For more information on how to set up your printer using the HP Smart app, go to HP printer setup (HP Smart app).
Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
We would like to share some of the most frequently asked questions about HP Solution Center not working : Adobe Flash Player Error and Unable to Scan.

‎05-25-2024 11:23 AM

HP Recommended
Product: HP LaserJet M209dw Printer

Every thing I have read says that my HP Laser Jet M209dw printer, which I purchased used and rehabbed, will scan.  I then read the HP Smart app and is says that is does not detect scanning on my printer.  Which side is correct? I did not buy it especially to scan but, if I can do so, that would be great.

Thank you for any help/assistance provided.

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‎05-25-2024 11:42 AM

HP Recommended

Hi,

An HP LaserJet M209dw Printer is a printer only, it does not offer any copy or scan capabilities:

https://www.hp.com/us-en/shop/pdp/hp-laserjet-m209dw-printer

 

Shlom



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If my post resolve your problem please mark it as an Accepted Solution 🙂

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3 REPLIES 3

‎05-25-2024 11:42 AM

HP Recommended

Hi,

An HP LaserJet M209dw Printer is a printer only, it does not offer any copy or scan capabilities:

https://www.hp.com/us-en/shop/pdp/hp-laserjet-m209dw-printer

 

Shlom



Click the Yes button to reply that the response was helpful or to say thanks.
If my post resolve your problem please mark it as an Accepted Solution 🙂
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‎05-25-2024 04:36 PM

HP Recommended

Schlom,

 

Fortunately I didn't buy it for that reason, just would have been a nice plus.  I appreciate you taking the time to answer my question and put the issue to bed.

 

Best...

Stephen

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‎05-25-2024 04:37 PM

HP Recommended

apologies...Shlom!

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