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- HP Community
- Printers
- Scanning, Faxing, and Copying
- Windows 10 controlled folder access permissions

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12-13-2017 09:57 AM
When I turn on the new windows 10 controlled folder access feature (W10 security centre) I can no longer save a scan pdf file.
Saving the file returns one of those useless windows error codes.
Windows allows you to add program permissions to access the protected folders but is no use at helping you find which program isn't being allowed to make the changes. In this case its whatever is saving the pdf file produced as a result of the scanning process resulted in an error.
Does anyone know which .exe HP file needs to be added to the windows security access permissions to allow the solution center to save a pdf?
Solved! Go to Solution.
Accepted Solutions
12-16-2017 07:52 AM - edited 12-16-2017 07:56 AM
Found at the time the file access is blocked there is a message in the notifications section (bottom right of W10 desktop)
If you notice this notification and expand it the file causing the issue is identified and its a fairly simple step to add this file to the windows security section. Once the file is added the scans are saved to the documents folder as before.
Hope this helps.
12-13-2017 11:00 AM
That is a Windows 10 feature, not HP machine. Please read the following article
Regards.
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12-13-2017 05:59 PM
OK. So the name of the program making the change is identified in the events log. I'll check it out. Thanks.
It would have been nicer if microsoft asked if the event should be allowed at the time it was denied without digging through logs.
12-16-2017 07:52 AM - edited 12-16-2017 07:56 AM
Found at the time the file access is blocked there is a message in the notifications section (bottom right of W10 desktop)
If you notice this notification and expand it the file causing the issue is identified and its a fairly simple step to add this file to the windows security section. Once the file is added the scans are saved to the documents folder as before.
Hope this helps.