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Note: From May 1, 2024, the HP Scan and Capture app will no longer be available (retired) in the Microsoft Store and HP will not release any further app updates. Alternatively, you can download HP Smart from the Microsoft Store. For more information on how to set up your printer using the HP Smart app, go to HP printer setup (HP Smart app).
Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
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‎10-22-2024 03:56 PM

HP Recommended
Operating System: Microsoft Windows 10 (64-bit)

We have Windows 10 installed on our computer but it has now lost the scanning software but every time i go into HP to download it it will not and says there is an error but not sure what it is or cannot find out what it is and directs me back to downloading the software. I used to have the complete software for the printer HP Envy Photo 6230 and still have the printing software but the scanning software has completely disappeared.  Please can someone help.  Thank you.

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