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Note: From May 1, 2024, the HP Scan and Capture app will no longer be available (retired) in the Microsoft Store and HP will not release any further app updates. Alternatively, you can download HP Smart from the Microsoft Store. For more information on how to set up your printer using the HP Smart app, go to HP printer setup (HP Smart app).
Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
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‎02-03-2025 05:52 PM

HP Recommended

I have an older HP flatbed Scanjet 3570c scanner (Part Number Q2700A) that needs drivers for either Windows 10 or 11.  Best guess at serial number (as some of the characters are in an Asian language) is either: _ _3912A200, or E-C031-02-0148(B).  I can send a picture of the label on the back of the scanner if you want.  

 

I hope you can help.  

Steve

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