Windows Fax and Scan will not print faxes received 9/16/22 and beyond

[CJN11]

I receive faxes via Windows Fax and Scan.  Faxes received 9/16/22 and beyond will not print.  Faxes received prior to 9/16/22 print without an issue.

All other programs print fine

[CJN11]

Here is the error message that I found on my PC:

Description
Installation Failure: Windows failed to install the following update with error 0x8024200B: Hewlett-Packard - USB - 3/4/2019 12:00:00 AM - 48.2.4483.1963.

What should I do?

[atltimesys]

In layman's terms, Microsoft broke Windows Fax and Scan with an update around 9/16/22, and have not fixed it as of this writing.  All functions of Windows Fax and Scan are still working other than its ability to print new faxes received after 9/16/22.

My work-around is I right click the line-item for the fax that I want to print and select "Save As", and save it to a folder I created on my Desktop which I named Received Faxes for Printing.  It creates a TIF file and drops it there.  I set Windows Photo Viewer as the default program to open TIF files when I double click them, and print them from there.

It is a "Dixie Two-Step" because now you have two places you need to delete old faxes from when you want to get rid of them, but it works for the few faxes we get.

[dtodd27]

I have determined that the following update was causing the same issue on a client's machine: Cumulative Update for Windows 10 Version 21H1 for x64-based Systems (KB5017308). Removing it solves the issue temporarily until Windows reinstalls it automatically within the next couple of days. You can however prevent that from happening by using the following tool to hide the update from processing installation in the background: 

https://www.tenforums.com/attachments/tutorials/339060d1624897901-hide-show-windows-updates-windows-...

I wish you luck and I hope this works for anyone else who is having the same problem.

[DerCally]

Dear All,

as already mentioned, there is a problem with a security patch in september. In this post, there are many work arounds discussed:

https://answers.microsoft.com/en-us/windows/forum/all/windows-fax-and-scan-cannot-print-faxes-to-pri...

Greetings

DerCally