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Note: From May 1, 2024, the HP Scan and Capture app will no longer be available (retired) in the Microsoft Store and HP will not release any further app updates. Alternatively, you can download HP Smart from the Microsoft Store. For more information on how to set up your printer using the HP Smart app, go to HP printer setup (HP Smart app).
Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
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HP Ink Tank Wireless 410 series
Microsoft Windows 11

 Windows Image Acquisition (WIA)  It is necessary to go to the recovery tab and to failure (all tabs) to set the program to start, the printer and scanner work well for you and without problems

2 REPLIES 2
HP Recommended

Hi @folegz,

 

Welcome to the HP Support Community.

 

I understand that you are looking for information regarding WIA. I'd like to help. 

Kindly let me know what is the issue you are facing. Could you elaborate more?
 

Let me know

Nal_NR-Moderator
I am an HP Employee

HP Recommended

Hi @folegz

 

We reached out but never heard back. Do you still need assistance? 

 

Let me know if I can help.

Nal_NR-Moderator
I am an HP Employee

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