Wireless Scan Problem: HP Color LaserJet Pro MFP M477fnw

[Dannyala]

Hey SJ! Yes - I am still having this problem. A couple of weeks ago it started working again for a couple of days and then returned to the problem. Have just been scanning to a thumb drive and plugging in to the laptop. Let me know if you work up a solution.

Thanks

[greenturtle]

Hi @Dannyala & @SJ12345,

Can you try using a TCP/IP port?

Create a TCP IP port

1. Print a Configuration Page to get the printer's IPv4 address (you can also tap on the wireless icon on the Front panel of your Printer to get the IP address)
2. On your PC, go to Control Panel, from Devices and Printers, right click the printer and left click Printer Properties, select the Ports tab.
3. Click Add Port, select Standard TCP/IP Port, then select New Port and follow the wizard.
4. Type in the proper IP address for the printer.

This video resource will show you how to do it:

Create & Use TCP IP port

Note that you can ALWAYS revert back to the original port that the HP software installed by selecting the HP port under the Ports tab (in Printer Properties)

Let us know if that works

[Stefanl16]

Has the issue with wireless scan with HP 477fdw been solved? 

[Stefanl16]

Hi ! Has the issue with wireless scans using HP 477 fdw been solved ? I have the same issue. 

[kevin-t]

Hello,

Thank you for posting in this thread. Unfortunately based on when the last response was made, I have closed this thread to help keep comments current and up to date. We recommend starting a new thread for your issue by clicking here.
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