Wireless Scanning

[DanPB]

Recently setup my Officejet Pro 8610 All-In-One to print wirelessly but lost the ability to scan to my PC

[greenturtle · Accepted solution]

Hi,

Thanks for using the HP Support Community.

Can you download and install the HP FULL featured software?

https://support.hp.com/us-en/drivers/selfservice/hp-officejet-pro-8610-e-all-in-one-printer-series/5...

After installation, set the Scan to Computer.

This resource will show you how.

Hope that helps!

[DanPB]

Thanks, that worked very well but, I traditionally use Adobe to manage my scanning and although it recognises the wireless printer/scanner it will only scan from the glass and will not scan from the document feeder now.

[greenturtle]

Hi,

Glad to hear that your issue is resolved and all is working well now.

For the ADF, is there a "Source" on Adobe that you can select the ADF (instead of scan glass)?

Have a nice day!

[DanPB]

Cannot find and option to select the ADF. Works fine when using HP Print/Scan/Fax Assistant.

[greenturtle]

HI @DanPB 

Thanks for checking. So it seems it's an Adobe software limitation.

Cheers.

[DanPB]

Funny, works with USB but not wirelessly.

[Rob1142]

HP Envy 5530 printer and HP Pavilion Desk top. Working well for years. All of a sudden scanned material from printer won't communicate with desktop. No problem with wireless printing from desktop to printer but the reverse scan from printer to desktop won't communicate. I checked IP address and even re-downloaded the printer driver. Printer printout shows everything to be in order. Problem persists.