Won't accept email to the scan to email app

[JDFjersey]

I already have two addresses in the scan to email app on my computer. I want to add a third one. I have previously added the address and my partner did not tell me that the code arrived. When i attempt to put in the code that she received now the app rejects the code. What is the work around for this problem?

[Irwin6]

Hi @JDFjersey,

Welcome to the HP Support Community.

Thank you for posting your query, I will be glad to assist you.

I see that you are facing an issue with adding an email to your Printer to scan.

Follow these steps to add contacts to the email address book in the Embedded Web Server (EWS). The address book is accessible from the printer control panel.

On the EWS Home page, click the Scan tab.

In the left navigation pane, click Email Address Book.

To add contacts to the address book, choose from the options below, and follow the steps provided:

To enter an individual email address, use the following steps:

In the Contact Name field, enter the name of the new email contact.

In the Contact Email Address field, enter the email address of the new email contact.

Click Add/Edit to save the contact.

Please mark this post as “Accepted Solution” if the issue is resolved and if you feel this reply was helpful click “Yes”.

 

I hope this helps.

Take care and have a great day ahead!

Irwin6

HP Support