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HP Recommended
Officejet Pro 8720
Microsoft Windows 10 (64-bit)

The phone icon on my Officejet Pro 8720 has a yellow triangle with an exclamation. The phone works fine, the fax function works fine. Since everything is working fine, why is there an exclamation mark on the phone icon on the printer's control panel? What should I do to remove it? Thanks for your help.

3 REPLIES 3
HP Recommended

@chdiamo Greetings from the HP Community!

I'll need more details to help you, please send a picture of this exclamation mark you are referring to, so we can find an apt and accurate solution for the same,

Help me, help you!

 

Keep us posted,

If you would like to thank us for our efforts to help you, 

Give us a virtual high-five by clicking the 'Thumbs Up' icon below, followed by clicking on the "Accept as solution" on this post, 

Have a great day!

Riddle_Decipher
I am an HP Employee


Learning is a journey, not a destination.
Let's keep asking questions and growing together.
HP Recommended

Hello Riddle,

According to Scott in the printer warranty tech dept in the Philippines, the yellow triangle with the exclamation mark over the phone icon on the control panel of the Officejet Pro 8720 indicates noise on the phone line. Scott came to this conclusion since the fax function was working fine as was everything else. So, unless it presents a problem, I plan to ignore it. If a problem arises, I will contact Bell Canada for support, as there have been problems on the line before. But thanks for your quick response to my post.

HP Recommended

@chdiamo I'm glad you've got that sorted, do get back to us if you need anything else,

Good luck and have a good day, ahead

Riddle_Decipher
I am an HP Employee


Learning is a journey, not a destination.
Let's keep asking questions and growing together.
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