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Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
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‎10-03-2016 05:16 PM

HP Recommended
Product: hp4520
Operating System: iOS

hp changed its aio app. now when i scan there is no where to save an image or edit it. using ipad. very frustrated.

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Accepted Solutions

‎10-05-2016 07:43 AM

HP Recommended

Hi @michikol,

 

Welcome to the HP Support Forums! 🙂 I see you are unable to edit some images using the AiO application.

 

I would suggest starting here to see all available options: Using the HP AiO Printer Remote App (Android & Apple)

 

Any changes? I hope this helps, if you are still having the issue call our Cloud Services at 855-785-2777.  If you live outside the US/Canada Region, please click the link below to get the support number for your region.  http://www8.hp.com/us/en/contact-hp/ww-phone-assist.html 

 

Let me know the outcome. If this resolves the issue please let others know by marking this post as "Accept as Solution".  To simply say thanks, please click the "Thumbs Up" up button. If you require further assistance let me know and I will gladly do all I can to help. 

HevnLgh
I work on behalf of HP



Click the “Kudos Thumbs Up" to the left of the reply button to say “Thanks” for helping!

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1 REPLY 1

‎10-05-2016 07:43 AM

HP Recommended

Hi @michikol,

 

Welcome to the HP Support Forums! 🙂 I see you are unable to edit some images using the AiO application.

 

I would suggest starting here to see all available options: Using the HP AiO Printer Remote App (Android & Apple)

 

Any changes? I hope this helps, if you are still having the issue call our Cloud Services at 855-785-2777.  If you live outside the US/Canada Region, please click the link below to get the support number for your region.  http://www8.hp.com/us/en/contact-hp/ww-phone-assist.html 

 

Let me know the outcome. If this resolves the issue please let others know by marking this post as "Accept as Solution".  To simply say thanks, please click the "Thumbs Up" up button. If you require further assistance let me know and I will gladly do all I can to help. 

HevnLgh
I work on behalf of HP



Click the “Kudos Thumbs Up" to the left of the reply button to say “Thanks” for helping!
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