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Note: From May 1, 2024, the HP Scan and Capture app will no longer be available (retired) in the Microsoft Store and HP will not release any further app updates. Alternatively, you can download HP Smart from the Microsoft Store. For more information on how to set up your printer using the HP Smart app, go to HP printer setup (HP Smart app).
Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
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‎10-19-2020 01:31 PM

HP Recommended
Product: Office Je 5255
Operating System: Microsoft Windows 10 (64-bit)

I want to get rid of auto enhancements for scanning - how do I do that?

1 REPLY 1

‎10-22-2020 11:13 AM

HP Recommended

@WVS53

 

I reviewed your post and I understand that you want to remove the auto enhancements when you scan.

 

Don’t worry, I assure you I will try my best to get this sorted.

 

Which software are you using to scan?

Can you share a screenshot of the issue you are facing?

Did you change any scan settings?

 

I would like to inform you that in the HP scan software there is no auto enhancement feature. Refer to the below article on how to scan for more information.

 

https://support.hp.com/in-en/product/hp-officejet-5200-all-in-one-printer-series/14095737/model/1409...

 

Let me know how it goes and you have a great day!

 

P.S: Welcome to the HP Support Community 😊

 

If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!

 

Cheers!

Stay Home – Stay Safe

The_Fossette
I am an HP Employee

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