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Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
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‎02-20-2023 01:06 PM

HP Recommended
Product: HP ENVY 7640 e-All-in-One Printer

My Envy 7640 e-All-In-One Printer suddenly won't allow me to copy a document and print in black.  When the black copy button is pressed nothing happens, except an alert sound.  The color button stays on.  I reset to original settings, cleaned printer heads, aligned, unplugged, but the black copy button will not come on. Any suggestions?

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